Showroom intelligence
Every walk-in.
Captured.
- 11
- walk-ins captured
- 03
- reps available
- Marcus
- next up
The blind spot
Your CRM sees leads.
It misses the floor.
A customer parks, walks the line, asks one question about a payment, and leaves. Nobody was wrong. Nobody logged anything. By the time a record could exist, the opportunity is already back on the highway.
That is the traffic your reports never count and your rotation never argued about. The problem was never only who was up. It is the showroom activity, and the deals inside it, that no system ever saw.
How many customers walked into your showroom last month without ever becoming a record?
“Wait… are we actually tracking this?”
What is one missed walk-in worth?
Example numbers, use yours
Gross you never saw
$30,000/ year
potential gross from just 5 untracked walk-ins per month, at your numbers.
about 12 cars · 1.7% of your traffic · $500 per walk-in · untracked × close rate × gross × 12. Your inputs stay in your browser.
Rotation is not intelligence
Counting turns is not the same as knowing what happened.
Conventional up-board
- 01Starts when a salesperson claims the customer
- 02Records a turn
- 03Reports after the fact
| Rep | Turn |
|---|---|
| Marcus | #14 |
| Dana | #15 |
| Tyler | #16 |
WalkUps floor intelligence
- 01Customer captured at arrival
- 02Assignment is visible and auditable
- 03Outcome and loss reason become operational insight
| Customer | Source · Intent | Rep | Outcome |
|---|---|---|---|
| Sofia M. | Google · Ready to buy | Marcus | Sold |
| R. Chen | Drive-by · Just looking | Dana | Lost · Price |
| L. Ortiz | Referral · Service | Tyler | Follow-up · Thu |
Live floor intelligence
See the floor before the day
becomes a report.
Who is waiting, who is up, who is with a customer, and how today is going, on the floor TV, in every salesperson's pocket, and on the manager's screen. The same record, at the same moment.
Arrivals
- With rep
J. Alvarez
Returning · Service
Rotation
- #1Marcus T.AvailableNext up
- #2Dana R.Available
- —Tyler B.With J. Alvarez
- —Nadia K.Break
Manager
- Walk-ins today
- 12
- Available
- 2
- Sold today
- 3
- Hot leads lost
- 1
Floor is quiet. Marcus is next up.
Three surfaces, one truth
The door, the pocket,
and the desk.
Welcome
What brings you in today?
This check-in is operated by the dealership. WalkUps does not sell your information.
01
Customer capture
Name, phone, how they found you, what they came for. Thirty seconds at the door, before anyone walks over.
#1
Close out · Sofia
Why didn't they buy?
02
Salesperson workflow
One screen: where you are in the rotation, who is next, and a close-out that takes four taps.
- 12
- Ups
- 3
- Sold
- 1
- Hot lost
- 25%
- Close
- Marcus2 sold
- Dana1 sold
- Tylerfollow-up · 2
03
Manager command view
Today’s traffic, every assignment, and what each opportunity became, live now and by the month.
Accountability without the drama
Fair rotation.
Clear records.
Fewer arguments.
Every assignment, break and close-out is written down with a time and a reason. When someone asks why Carlos lost his spot, the answer is on the screen, not in a shouting match by the tower.
Managers can step in, move a position, restore a break, mark someone out, and that is written down too. It is not surveillance. It is the same story for everyone, so the team can stop telling different ones.
- 2:14 PM
Marcus went available
Position #1 of 3
- 2:16 PM
Sofia M. captured at the door
Google · Ready to buy
- 2:16 PM
Sofia M. assigned to Marcus
Next in rotation
- 2:52 PM
Dana back from break
Position kept · 14 of 20 min
- 3:05 PM
Tyler closed out R. Chen
Not sold · Price · Call Thursday
Sample trail
What happened to every opportunity?
Know why you
didn’t sell the car.
Before a salesperson goes back into the rotation, they close out the customer they just had. Four questions, four taps. Sold or not, and if not, why.
By the end of the month management knows why customers leave (price, payment, credit, trade-in, inventory), how serious they were, which salespeople close and which burn hot leads, and which opportunities can still be recovered: every promised follow-up sits in a worklist until someone marks it done.
01
How far did they get?
- Test drive
- Numbers / write-up
- Credit app
- Left without demo
- Needed manager T.O.
02
How serious are they?
- Hot · buying now
- Warm · 7–30 days
- Cold · just browsing
03
Why didn’t they buy?
- Price
- Monthly payment
- Credit
- Trade-in value
- No inventory match
- Needs to talk to spouse
- Just looking
- Bought elsewhere
04
Next step to follow up?
- Call
- Text
- Appointment set
- No follow-up
Default close-out. Every dealership edits its own questions and answers.
Works alongside your CRM
Keep your CRM.
Stop leaving the floor invisible.
Your CRM is where leads live and deals get worked. WalkUps is not a replacement for it. It is the layer in front of it: the in-person moment at the door, the rotation on the floor, and the close-out that says what actually happened, captured whether or not a lead is ever created. Nothing to rip out. Nothing to migrate.
Your CRM records what your team enters.
WalkUps records what your showroom did.
WalkUps
- Walk-in captured
- Rotation & assignment
- Close-out & reason
- Follow-up promised
Your CRM
- Leads
- Deals
- Campaigns
- Desking
The floor record stays in WalkUps. Bringing it into your CRM is on the roadmap, not a shipped integration.
Ready to see the floor differently?
Every walk-in is a chance
to know more.
Bring clarity to rotation, capture the traffic that disappears, and give your managers a live view of what is actually happening.